Help

FAQ Page

Reach us on WhatsApp
+961 3 70 13 23

or drop us a message at info@panamajacklebanon.com

What is your exchange & return policy?

We want you to love your purchase. If you are not completely satisfied, we offer hassle-free returns and exchanges.

Items must be unused, unworn, and in their original packaging.

How can I return or exchange my order?

To start a return or exchange, message us on WhatsApp at +961 3 70 13 23.

Our team will guide you through the process and make sure it goes smoothly.

Items must be unused, unworn, and in their original packaging.

How much is the delivery fee?

Standard delivery is a flat $5.

For special shipping options, message us on WhatsApp at +961 3 70 13 23.

What size should I order?

We follow the European size chart, and our shoes run from EU 36 to 46. If you are between sizes, take the larger one — leather gives a little with wear.

The size guide on every product page converts EU to UK and US.